HERBAL SMOKE SHOP FREQUENTLY ASKED QUESTIONS
Below are the most frequently asked questions received by ShopHerbalSmoke.com Online Smoke Shop. Hopefully you will find your answer to your questions. If not please use the Online Head Shop Inquiry Form located at ShopHerbalSmoke.com CONTACT PAGE for any unanswered question.
1. What payment method are available? How Do I Order From ShopHerbalSmoke.com?
You must be 18 or older to order from ShopHerbalSmoke.com website. You can order through our Smoke Shop online
shopping cart. We accept MasterCard, Visa, Discover, Novus Card, Amex for USA or Canadian orders only . For International Orders we currently only accept Money Orders payable in US Dollars as payments.
Using the online shopping cart, just click the "Add to Cart" icon and the item will be added to your shopping cart. The current total of all items will be computed for you. You can increase or decrease your quantity amount at any time. You can view your order at any time by clicking on the "View Shopping Cart" icon located on the top and bottom of every product page. When you're ready to "check-out" click on the "Checkout Now" icon and you will be given a few options to complete your order. You can use your Visa, Master Card, American Express or Discover / Novus Card. There is a $30.00 Minimum Per Order.
2. What are your shipping cost?
There is a minimum order amount of $30.00. Your shipping cost are Free to the USA and Canada. For International orders the shipping cost is $25.00 US Dollars. All orders are shipped discreetly.
3. How long will it take to receive my order in the mail?
We ship Monday through Fridays excluding legal Holidays. Due to the volume of orders we handle per day it could take 1-2 business days to process your order. All orders are shipped via the United States Postal Service. This means you should receive your order 4-7 days after your order is processed. We use delivery confirmation on all our packages. International & Canadian orders have no tracking and please allow up to 3-5 weeks after your orders is processed due to Customs delays. All orders shipped discreetly.
4. Can I have my order shipped to a different address other than my billing address?
If a Buyer's provides a billing address that does not match the billing address on the bank records, your order will NOT be honored. We only ship to the credit card holders billing address. Also, orders CANNOT be placed by third parties, if the name on the Credit card does NOT match the name of the person placing the order, the order will be voided. If this is not convenient you can mail in your order.
5. Why don't you reply to my emails or why no order confirmation email?
Please check your SPAM Folder for our email reply if it is not in your Inbox. If you have your SPAM settings to auto delete SPAM messages our reply might be deleted if considered as SPAM. If you need to still contact us about no email reply, please click on the CONTACT US link that is on top of every page. Please Include your Full Name, Address and Order Number if known for order inquiries.
6. Will the package have any advertisement or pictures?
No! It will be very discreet. Our products are either shipped in a manila bubble mailing envelope or USPS Mail envelope. Our company name will not appear on the return address, only our address will appear.
7. Can you describe what the effects are of your Smoke Shop products?
Sorry, we do not discuss any effects. Our Head Shop Smoke products are all unique.
8. Do you ship worldwide?
We ship Worldwide - International customers can order via mail order. We only accept credit card payments from customers in the United States and Canada! International Customers - We accept Money Orders or Cash ONLY!!!! For our Money Order Form please follow this link.
9. Do you ship C.O.D.?
Sorry, but we do not ship C.O.D.
10. Are these Head Shop products legal?
Yes, our legal buds and smokes are all legal in the USA. The herbs and botanicals that are used to manufacture the Head Shop blends are 100% legal in the USA and most other free world countries. We will never have any illegal products or substances on our Head Shop website. Each Head Shop product is to be appreciated for its own unique characteristic.
11. Which products are the best?
Each person who partakes in the joy of legal bud smoking does so for many different reasons. Each person is different and their chemical makeup also plays a direct roll. Since each person gets a different experience from smoking, we believe that the legal bud smoker must make the ultimate judgment of the "perfect legal bud smoke". As with anything, customers are looking for something different from their smoking experience, and this is why our legal bud smoking products offer the widest range of experience for a wide range of tastes.
12. Can the Head Shop Blends help someone quit smoking?
Smokers have been turning to bud smoking for more than forty years as a smoking alternative, in order to help stop smoking. Our Head Shop Blends are nicotine and tobacco free. Smoking herbs will cater to need to hold something and smoke. In the meantime eliminating the nicotine intake and making the next cigarette seem less desirable. Herbal Smoking is an alternative to consider to cut back on smoking gradually rather than cold turkey.
13. If I use your Head Shop Smoking Blends, do they show up on a drug test?
No! That's one of the many benefits of our Head Shop Alternatives. Our legal smoking blends contain no preservatives, additives or other impurities. There nothing contained in our Head Shop products that anyone is actually "testing" for.
14. Do you accept returns?
Because our Head Shop Blends are "CONSUMABLE" products, we're unable to offer an exchange or refund.
15. Do ship to PO Boxes?
Yes, we ship to any address. However, if you're paying by credit card, we can only ship to the billing address of your credit card. So the billing address must be also your PO Box address. If this is not convenient you can mail in your order.
16. How should ShopHerbalSmoke.com products be smoked?
We highly recommend a hookah, herbal vaporizer or tobacco pipe when smoking our Head Shop products. Using rolling papers is also a good option and Hey Fandango, it's free with every order! For more info on proper legal bud methods for proper smoking, making them work for you and maximum results.
17. I still have a question, where can I obtain more information?
Please use our Online Contact Form for your Inquiries. Please include your Order Number if applicable. ONLINE CONTACT FORM.